Last updated 20 October 2026
Printifi connects people who need something printed with independent print desks on campus. The desk does the printing and takes your payment; Printifi is the software in between. Assignments are the one service Printifi runs itself (below). Using Printifi means agreeing to what follows.
What Printifi is, and isn't
Each print desk on Printifi is an independent business. It sets its own prices, its own hours and its own quality; it prints your documents and hands them to you. Printifi shows you the desk's prices, carries your files to it, tracks the job and records what happened. Printifi does not print anything. Where a desk takes payment through Printifi, Printifi's payment partner takes the money and Printifi passes the desk its share; everywhere else you pay the desk directly.
Prices and the platform fee
The full price is shown before you place an order, itemised per file. Printifi's fee is charged one of two ways, and checkout always shows which. Paid by you, to Printifi: a small flat fee for each order, shown before you order, paid as Printifi credits — one credit, one order — bought through Printifi's payment partner one at a time or ten or twenty-five at once. An order goes to the desk only once its credit is in hand, and you pay the desk its whole price, directly. If the order isn't printed — the desk declines it, it's cancelled, it expires unpaid or the desk can't print it — the credit comes back to you. Credits don't expire, only ever pay Printifi's fee (never a desk's price), and unused ones are refunded whenever you ask, in one tap on your profile, to the way you paid — at what each cost. Or inside the desk's price: Printifi takes a percentage of each order, which the desk pays out of what you pay it; the bill names the amount under the total, but it is not added to what you pay (where a desk is set up the other way, it appears as its own line and is added). The price you agree to is the price recorded on the order; it does not change afterwards, even if the desk changes its rates or Printifi changes its fee. Page counts are worked out from your file in your browser for the price you see, and counted again by Printifi from the file you uploaded; the bill is held to Printifi's count, and an order whose count doesn't match the file isn't accepted. If a file turns out to have more pages, or more colour pages, than were counted, the desk may send you a corrected bill before accepting the order: you see the new price and the reason, and accept it or cancel. Nothing is charged until you have.
Cover sheet. Jobs come out of the printer under a labelled first page — your token, your first name, the pages and settings, the shelf slot — so the desk hands you the right pile. The desk charges for that sheet, ₹1 unless the desk sets a different price, and the charge is included in the price you see rather than shown as a separate line on the bill. It is part of the total before you order, is refunded with the order if the order is refunded in full, and goes to the desk like the rest of the bill. A desk can turn the sheet off; then nothing is charged for it.
Word, PowerPoint and Excel files are turned into PDFs by a converter Printifi runs before the desk sees them, so what the desk prints is what you saw; the original is discarded once converted. Where the converter isn't available, the app asks for a PDF.
Paying
Two ways. You can pay the desk directly, by UPI to its own id or in cash; telling Printifi you have paid does not complete the payment — the desk confirms it when the money arrives, and may decline an order that hasn't been paid for. Or, where the desk has it, you can pay through Printifi (“Pay · UPI, card”): the payment is taken by Printifi's payment partner, Cashfree Payments, and the order is marked paid the moment it lands, with nothing for the desk to check. An order left unpaid past the desk's window is cancelled for you, and you're told. An order paid through Printifi that is cancelled, or can't be printed, is refunded in full by Printifi, by itself.
Cash at the counter
Cash is a credit line. Within your cash limit, a cash order is printed straight away and you pay the desk when you collect; the limit starts at a small amount for a new account and grows each time you collect a cash order on time. One cash order can be open at a time. Above your limit you can still choose cash, but the desk prints when you tap Leaving now rather than before. If a cash order isn't collected within the desk's window and the desk confirms it was never picked up, the bill becomes dues on your account: Printifi pays the desk for the job, and you can't place an order at any desk until the dues are paid — online through Printifi, or in cash at any desk. If you did collect it and pay, raise a request from Help on the order. Where Printifi has switched it on, cash needs a phone number verified on WhatsApp — you send Printifi a code from it — and dues and strikes stay with that number, whichever account it's on. A second uncollected cash order switches cash off for your account for a season; online payment keeps working. The limits and windows are shown in the app at the moment you choose cash.
Collecting
Every order has a token and a QR code. Whoever shows the QR code collects the job — treat it like the ticket it is; if you share it, you have handed the job to that person. Your token may be shown on a screen at the counter so you can see when the job is ready; the screen shows tokens only. The cover sheet on the pile carries the token and the desk's id in its own code (any other phone that scans it just opens Printifi), and never your pickup code — a cover sheet proves nothing about who is collecting. A job left on the shelf past the desk's window is cleared as not collected (a cash job once the desk confirms it was never picked up): you're told, the files are deleted, and — because it was printed — what was paid for it isn't refunded by Printifi, and what wasn't yet paid for it becomes dues.
Delivery to where you are
Where Printifi offers it and the desk is one Printifi's runner collects from, you can have the job brought to you instead of collecting it. Deliveries go out when Printifi's runner is on — the app shows the runner's hours for the day when they've set them, or the next round otherwise; a job printed outside those hours waits on the desk's shelf, where you can also collect it. When you order you say where you'll be — a spot anywhere on campus, in your own words or from Printifi's quick picks, with a line of detail (a room number, “near the steps”) if it helps, a pin on the map from your phone if you like, or nothing at all, in which case the runner calls you — and give a phone number the runner can call. A delivery fee — shown as its own line on the bill, ₹10 unless the app shows otherwise — is added after the desk's bill. The fee is Printifi's, not the desk's. A delivery can't take a booked pickup time.
You can move the spot any time until the job is handed over, from your order in the app. Before the runner sets off that's a quiet change; once it's on its way the runner is told at once, and the “on its way” message asks you to confirm or change it. The runner is a person Printifi has approved, carrying your job from the desk's shelf to your spot. They see your name, phone, spot and detail for that job, and nothing else about you. At the spot they scan the same QR code the counter would; a job handed over without a scan is recorded as such. If you chose cash, the runner takes the bill in cash when it's handed to you — a cash delivery is printed straight away whatever your cash limit, and an order you don't take becomes dues exactly as an uncollected counter order does. Paying online, or to the desk by UPI before it's printed, works as it always does.
If the runner can't deliver — nobody at the spot, no answer on the phone — the job goes back to the desk's shelf, you're told why, and you can collect it there with your token or wait for the next round; the desk's collection window runs from then. The delivery fee isn't refunded for a failed attempt, or if you collect at the desk yourself after choosing delivery. A delivery order that is never collected is cleared and becomes dues like any other, delivery fee included.
Problems, refunds and requests
If a print is wrong, a refund hasn't arrived, or you have a question about an order — whatever its state — raise a request from Help on the order in the app and talk it through with the desk there. The desk decides whether to reprint, refund or explain, and you're told when it closes the request. Keep it to the order: the desk's staff read what you write. A payment made to the desk directly is refunded by the desk, the way you paid; a payment made through Printifi is refunded through Cashfree to what you paid with — by itself when the order is cancelled before it's printed, or can't be printed. Either way it's recorded on the order. The refund policy has the detail.
Assignments
Assignments are Printifi's own service, not a desk's. You send what's asked, when it's due, where to bring it and a number to reach you on; Printifi arranges a writer, tells you each step in the app, and delivers it to the place you gave — brought by Printifi's runner, who scans the QR on its screen in your app when they hand it over, as with a print delivery. You can change where it comes, and pin it on the map, until it's delivered; if the runner can't hand it over, you're told why and it comes again on the next round. Where Printifi has set a price a page, you say how many pages it should be and see the price before you send it, and you pay it before it reaches Printifi — online through Printifi's payment partner, Cashfree Payments, or with your Printifi credits, counted at what a credit sells for. One you don't pay for within a day is cancelled, and nothing is charged. Where no price is set, nothing is charged through the app. You can cancel one until a writer is on it; after that, ask Printifi. Printifi may decline an assignment, and tells you why. Cancelled either way before it's delivered, what you paid comes back by itself — to what you paid with, or to your credits. You're responsible for what you send, and for how you use what's delivered — including your institution's rules on the work you submit.
What you may print
Only material you have the right to print. Nothing unlawful, and nothing that infringes someone else's copyright. A desk may refuse any job, and Printifi may close an account that repeatedly sends what it shouldn't. You are responsible for the content of your files.
Your account
Keep your sign-in to yourself; anything done from your account is yours. A desk account with a PIN on a shared counter device is the same: your PIN is your signature.
For print desks
Running a desk on Printifi means setting honest prices and hours; printing what was ordered, as it was ordered; handing jobs to the person holding the QR code; treating students' files as confidential and opening them only to print them; and settling any platform fee due on collected orders each month. A desk whose fee is overdue past the grace period cannot open until it settles. Printifi may remove a desk that doesn't keep to this. The full agreement is the terms for print desks.
Availability and limits
Printifi is provided as it is. It is a small service and can be down, slow or wrong; a desk can be closed or out of paper. Printifi's responsibility to you is limited to what you paid Printifi — which, for a student, is the platform fee on the order in question. Printifi is not responsible for the quality of a desk's printing, for a desk's conduct, or for a file you should not have printed.
Changes and ending
These terms can change; the date at the top moves when they do, and continuing to use Printifi after that is agreeing to the new version. You can stop using Printifi at any time and ask for your account to be removed. Printifi may close an account that breaks these terms.
Law
These terms are governed by the laws of India.
Contact
Questions, corrections or requests about your data: ask at the desk you ordered from, who can reach Printifi.
See also the privacy policy, the terms of service, the refund policy and the terms for print desks.